If you are writing a payment collection letter, you need to make sure that you are clear and direct. Make sure you provide your contact information and a post-paid envelope for your letters. Type the letter on letterhead and make sure you proofread it thoroughly. Attach a copy of the invoice and summarized financial statement to the letter.
The first collection letter you send should follow a specific format. Look for a payment collection letter sample in the program's workbook or as a Word document. It should contain the following elements: (a) Your company's logo, and (c) Your name and address. After sending the first letter, follow up with a second letter if the customer does not make any attempts to pay the bill. If the customer has not responded within a week, send a third letter.
A payment collection letter sample can help you make sure that your message is professional and effective. Remember, you're trying to gain the customer's trust, and a firm first impression can go a long way. Avoid using harsh language, and try to come across as a friendly seller who values the relationship.
A collection letter should also have a reference to the first letter. If the clientele has not responded to the first collection letter, the second letter should be written in a firm yet friendly tone. This type of letter should be sent through certified mail. Also Read: Target Prospects at Experian.com
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